This Privacy Policy describes how and when I, Nikki Swift Designs, collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services. This policy does not apply to the practices of third parties that I do not own or control.

Information I Collect

To fulfil your order, I will be provided with certain information, such as your name, email address, postal address, payment information, and the details of the product(s) that you’re ordering. Depending on the nature of your order, I may also require additional information. You will only be asked for information that I require for your order and the appropriate shipping. I have taken steps to ensure that all digital and physical files are kept securely. All order details are password protected and can only be accessed by Nikki Swift Designs.

Information Sharing and Disclosure

Your data is only ever shared in very limited circumstances when necessary to process your order – these include sending design files to our printing partners, and sending shipping details to delivery companies. These third parties will only receive information to the extent necessary to perform the services required. I also share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

I may collect, use, retain, and share your information if I believe that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services. However, I may also be required to retain information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Invoices will be kept for 7 years as per tax regulations.

Your Rights

You may request a copy of the personal information I hold about you, and I will change or delete your personal information on request. Requests can be made via email and changes/deletions will happen immediately, unless exceptional circumstances mean that I am required to keep the data for legal reasons. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Nikki Swift Designs, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello@nikkiswift.com or via post at 15 Hove Avenue, Newport NP19 7QP.